Client: Provider of workers’ compensation insurance
Case Background
The insurance provider suspects the individual has made a claim exaggerating the injuries to her back sustained at work while lifting heavy luggage.
How We Help
Social Discovery looks for any mention of the injury at hand, current physical activities, travel after the claimed injury or rehabilitation showing the individual working through that injury to heal.
Results
The search uncovers multiple photos on Facebook and Instagram of the individual at an indoor rock climbing center. This raises alarms for the insurance provider and flags the claim for further investigation.