Client: A provider of specialty risk coverage for the hospitality industry
Case Background
The client asked us to perform an audit of the businesses that are on their books, including pubs, restaurants and diners.
How we help
Social Discovery searches social media platforms for photos, videos and mentions of the businesses in question. This includes a broader search of the internet, including patron reviews and mentions of the business name.
Results
The search turns up numerous photos and videos of live music and dancing taking place at the establishment. As a result, the client was able to take appropriate underwriting action, thus reducing their risk and financial exposure.