Skip to content

MCS Group and Social Discovery Announce Strategic Partnership to Enhance Litigation Intelligence for Carriers and Defense Counsel

Collaboration delivers court-admissible social media insights to improve settlement accuracy and defense strategy

[Charlotte, North Carolina, March 18, 2026] — MCS Group and Social Discovery today announced a strategic partnership designed to support insurance carriers with more accurate settlements and defense attorneys with enhanced claimant intelligence during the litigation lifecycle.

Through this collaboration, Social Discovery’s court-admissible social media reports will be available to supplement MCS Group’s records retrieval services, providing documented digital activity analysis to support more accurate settlement valuation and a more effective litigation strategy.

The partnership expands MCS’s litigation support capabilities by introducing a structured, defensible review of open source social media content - often surfacing insights relevant to recovery timelines, treatment duration, employment activity and lifestyle assertions.

Rather than waiting for formal discovery, carriers and defense counsel can now access early-stage claimant intelligence to:

  • Support arbitration and negotiation strategy
  • Validate general and special damages exposure
  • Identify inconsistencies in treatment or recovery claims
  • Strengthen overall settlement accuracy

“At the end of the day, accurate settlements matter,” said Allan Stark, CEO at Social Discovery. “Social Discovery has spent more than a decade supporting the insurance industry with verified social media intelligence that gives claims professionals clearer visibility into claimant activity. Through our partnership with The MCS Group, we’re extending that expertise to the legal community with reports structured specifically for litigation environments - giving carriers and defense counsel earlier access to documented, defensible insights that support stronger case evaluation and settlement positioning.”

"MCS is evolving alongside the digital landscape to ensure our clients have every tool necessary to combat claim inflation and fraud,” said Frank Altamuro, III, President at The MCS Group. “Traditional record retrieval is the foundation for defense; social media reports complete the picture. This partnership empowers MCS clients to make data-driven decisions with unprecedented speed, ultimately protecting their reserves and strengthening their defense posture from day one."

The reports are fully archived, include metadata and source links, and are structured for defensibility in litigation environments.

This partnership reflects both companies’ commitment to supporting carriers and defense counsel with practical tools that improve settlement accuracy and litigation outcomes.

 

About Social Discovery

Social Discovery is a provider of court-admissible social media intelligence, delivering verified digital activity reports for use in insurance claims and litigation. For more than a decade, the company has helped carriers, attorneys and investigators uncover actionable insights that support accurate claim evaluation and fraud detection. Its reports are structured for defensibility and include archived content, metadata and source verification. Learn more at www.socialdiscoverycorp.com/

 

About The MCS Group, Inc.

The MCS Group, Inc., a certified Women’s Business Enterprise, is a nationally recognized provider of litigation support services. For more than 45 years, the company has served insurance companies, corporations, law firms, government agencies, and educational institutions with cutting-edge technology and a comprehensive breadth of services including records retrieval, deposition, e-discovery, facilities management and back-office solutions to help increase productivity while reducing operational costs. For more information about The MCS Group, please visit www.themcsgroup.com

 

For more information, contact:

Dan Dillett, ​Vice President of Sales and Marketing, ​The MCS Group, Inc.

Phone: 215‑728‑9349

​Email: dan.dillett@themcsgroup.com

​Website: www.themcsgroup.com

 

Ryan Hager, Executive Vice President of Sales, Social Discovery

Phone: 312-952-0354

Email: ryan.hager@socialdiscoverycorp.com

Website: www.socialdiscoverycorp.com/