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General Liability Claims

Injury claim

Client: General liability insurance provider 

Case Background

The individual made a claim that she sustained burns to her left hand when she spilt a cup of hot tea while having breakfast at a local restaurant.

How we help

Social Discovery searches social media platforms for any evidence of the claimant's current activities and activities in the weeks leading up to the incident. We look for any mentions of the injury and videos and photos of the injured hand, as well as any evidence of injuries to her hand prior to the incident occurring. 


The search turns up multiple close-up photos of the claimant’s hand where she is showing off her engagement ring just days after the alleged accident.

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